Refund Policy
Effective Date: June 26, 2025
At Ganesh Sai Caterings, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds or cancellations may be processed for our catering services.
1. Cancellation by Customer
- Cancellations made at least 4 days before the event date are eligible for a full refund of any deposit paid, minus a 10% administrative fee.
2. Cancellation by Ganesh Sai Caterings
If we are unable to fulfill a booking due to unforeseen circumstances (e.g., force majeure), we will provide a full refund of any payments made or offer an alternative date, subject to your agreement.
3. Non-Refundable Items
Deposits or payments for custom orders (e.g., specialized ingredients or equipment) are non-refundable once preparations have begun.
4. Refund Process
To request a refund, contact us with your booking details. Refunds, if approved, will be processed within 2-3 business days to the original payment method.
5. Changes to This Policy
We may update this Refund Policy periodically. Changes will be posted on this page with an updated effective date.
6. Contact Us
For questions about this Refund Policy, contact us at:
Ganesh Sai Caterings
Southern Street, Eluru-1, Andhra Pradesh, 534001
Email: ganeshsaicaterings@gmail.com
Phone: 9848203201, 9912023210, 08812-221928